Issues & Resolutions

In the unlikely event that our product fails to meet your expectations or turn out defective, we provide a range of resolutions to rectify the issue. Depending on the nature of the issue, you have the following options for resolution:

• I would like to see if there is a possibility to make a change to my artwork as noted in the additional information.
• I would like to see if there is a possibility to make a change to my production or shipping time as noted in the additional information.
• I would like to have someone provide me with the cost to make an address change to my new address noted in the additional information.
• I would like in-house credit for the value of my missing product.
• I was able to use the product but would like a 25% In-House Credit for the value of the item.
• I would appreciate some type of discount to use toward another purchase.
• I approved my order and would like to get my tax exempt certificate on file for next time
• I have not approved my order and would like to get my tax exempt certificate on file before approving.
• I would like to return and have you reprint and ship my correct product
• Please send me my missing product
• I would like to speak to someone about getting this corrected.
• I would like someone to contact me for assistance.

Resolution Form: 

Have an issue with your order? Visit our customer resolution form. 

Feedback Form: 

Want to leave general feedback about your experience, order, or products? Visit our customer feedback form.