Issues & Resolutions
In the unlikely event that our product fails to meet your expectations or turn out defective, we provide a range of resolutions to rectify the issue. Depending on the nature of the issue, you have the following options for resolution:
- I would like to see if there is a possibility to make a change to my artwork as noted in the additional information.
- I would like to see if there is a possibility to make a change to my production or shipping time as noted in the additional information.
- I would like to have someone provide me with the cost to make an address change to my new address noted in the additional information.
- I would like in-house credit for the value of my missing product.
- I was able to use the product but would like a 25% In-House Credit for the value of the item.
- I would appreciate some type of discount to use toward another purchase.
- I approved my order and would like to get my tax exempt certificate on file for next time
- I have not approved my order and would like to get my tax exempt certificate on file before approving.
- I would like to return and have you reprint and ship my correct product
- Please send me my missing product
- I would like to speak to someone about getting this corrected.
- I would like someone to contact me for assistance.
Resolution Form:
Have an issue with your order? Visit our customer resolution form.
Feedback Form:
Want to leave general feedback about your experience, order, or products? Visit our customer feedback form.